Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.98 out of 5 20,005 ratings
Thank you!
Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Optimum
Optimum is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
-
TV (20%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- JT (@Jared_T_Martin) reported
@OptimumHelp Then don’t make someone wait for a call back to tell them your customer service is closed for the day.
- JT (@Jared_T_Martin) reported
@optimum might be the worst service company I’ve ever worked with.
- Jakeck (@Jakeck631) reported
People. Don’t fall for @optimum internet ads. I’ve been a customer for over 30 years and they just increased my internet bill to $105/month (I’m an internet only subscriber now since my package deal got to $280/mo). Of course I’m about to switch to @Verizon for $50/month
- kim (@knels813) reported
missing succession tonight thanks to a random 6-hour @optimum outage, I am very glad I pay an exorbitant amount of money each month for this
- The Outlaw Josey Wales🇺🇲 (@TheOutlawJosey4) reported
@optimum is the worst company I have ever dealt with. I called with a simple question. 5 phone calls and 3 hours later someone "accidentally" deactivated my account. It could take 24 hours to reactivate. It's possible that they may not be able to fix the issue. They suck.
- Samsquanch (@BigYetimane) reported
@OptimumHelp there is an outage and I would like to know an ETA
- AK (@AsiaKhann) reported
@optimum is literally the worst. where’s my WiFi?
- Aimè le Chat🤍 (@D347H_6iv3R) reported
My TV service has officially **** the bed. But idc how badly @optimum tries to iPhone my service I will not give those greedy ***** even more money for a damned cable box! Their basic services are so over priced no one should!
- Steven Schappell (@StevenSchappell) reported
@Optimum Day 58 - still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Way to go @Optimum.
- I Just Can't Quit You, Cowboys 😢 (@Mrrealistcowbo1) reported
@optimum @OptimumHelp How about getting internet back up- amazing there’s an outage and no weather issues in North Texas right now!
