Register for Your Online Anthem Account | Anthem.com (2024)

Your registration link has expired.

You can register by using the member number on your member ID card. Don't have your card? Please contact the Technical Help Desk for assistance at 1-866-755-2680, Monday - Friday, 8 a.m. to 8 p.m. ET.

","err6005":"

It looks like you're already registered.

","err1002":"

There is a problem with this link.

Reasons could include:

• You exceeded the number of allowed registration attempts.
• You don't meet the minimum age requirement to register.
• Digital registration isn't enabled for your plan.
• This isn't the correct website for your plan.

Please try again or contact the Technical Help Desk for assistance at 1-866-755-2680, Monday - Friday, 8 a.m. to 8 p.m. ET.

","errHardStop":"

There might be a problem with your account.

Reasons could include:

• You exceeded the number of allowed registration attempts.
• You don't meet the minimum age requirement to register.
• Digital registration isn't enabled for your plan.
• This isn't the correct website for your plan.

Please try again or contact the Technical Help Desk for assistance at 1-866-755-2680, Monday - Friday, 8 a.m. to 8 p.m. ET.

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We're unable to send a security code to you.

Sorry, something isn’t working. To access your account, please request a new security code.

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We're unable to send a security code to you.

Sorry, something isn’t working. To access your account, please request a new security code.

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Your security code was entered incorrectly.

Please try again. After two more attempts, you will need a new security code or select Didn't get a security code? link below.

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Your security code was entered incorrectly.

Please try again. After one more attempt, you will need a new security code or select Didn't get a security code? link below.

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You are approaching the maximum number of invalid attempts.

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You are approaching the maximum number of invalid attempts.

One or more of the answers you have entered is incorrect. You have a limited number of attempts remaining before your account will be locked. Please try again or select Back to request a security code.

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You are approaching the maximum number of invalid attempts.

One or more of the answers you have entered is incorrect. You have a limited number of attempts remaining before your account will be locked. Please try again or select Back to request a security code.

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You are approaching the maximum number of invalid attempts.

One or more of the answers you have entered is incorrect. You have a limited number of attempts remaining before your account will be locked. Please try again or select Back to request a security code.

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You are approaching the maximum number of invalid attempts.

One or more of the answers you have entered is incorrect. You have a limited number of attempts remaining before your account will be locked. Please try again or select Back to request a security code.

","auth4006":"

You've reached the maximum number of incorrect answer attempts.

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For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errINSUFFICIENT_INPUT_DATA":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errINVALID_FIELD_VALUE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errMEMBER_NOT_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errMULTIPLE_MEMBERS_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errNONANTHEMBRANDONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errNO_DATA_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATEMEMBERPROFILE001":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_CONTACT_FAILURE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_INVALID_CONTACTID":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_INVALID_LAST_SYNC_DATE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_FEDERAL_EMPLOYEE_PROGRAM":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_INMATE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_ITS_HOST":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_FEPONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_INMATEONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_INVALID_ADDRESS":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_NOMATCH":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_ITSHOSTONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_MEMBERID_LOCKOUT":"You’ve gone over the number of attempts you’re allowed. You can wait 60 minutes to restart or call us for help at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_CS90_PRVONLY":"Sorry, we can’t show your plan info here. For questions about claims and benefits, please call Member Services at the number on your member ID card.","errVC_CS90_CT_HMO":"Sorry, online registration is not enabled for your group. Please contact your group administrator for help.","errVC_NOCONTRACT":"You must be at least 18 years old to register.","errWSL_INTERNAL_ERROR":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errDOB_INVALID_MAX":"Are you sure the date of birth you entered is correct? If the date is correct (and you are over 115 years old), please call us toll free at 1-866-755-2680, Monday to Friday, 8:00 a.m. to 8:00 p.m. EST.","err1008":"

","err3011":"Sorry, we can't complete your request at this time. We are reviewing your plan and preparing your member details. Please return at a later time."},"labels":{"fName":"First name","lName":"Last name","idNo":"Member ID","dob":"Date of birth","memIdTitle":"Please enter your information so we can find your account.","ssnTitle":"Please enter your information so we can find your account.","ssn":"Social Security number","ajaxInd":"Searching our records…","emailId":"Email","emailTitle":"Please enter your information so we can find your account.","email":"Email"},"buttons":{"btnNxt":"Next"},"modals":{"pageExit":{"headerText":"Sure You Want to Leave?","bodyText":"If you leave this page, you’ll lose any changes made to the form.","buttons":{"no":"Stay","yes":"Leave"}}},"links":{"lblRemLogin":"Remember now? Log in."},"analytics":{"memIdNextRegister":"enterInfoMemIdNextRegister","stdIdNextRegister":"enterInfoStudentIdNextRegister","actCdNextRegister":"enterInfoActCodeNextRegister","memIdRadioRegister":"enterInfoMemIdRadioRegister","stdIdRadioRegister":"enterInfoStudentIdRadioRegister","actCdRadioRegister":"enterInfoActCodeRadioRegister","memIdNextFup":"forgotUserPwMemIdNextAcr","stdIdNextFup":"forgotUserPwStudentIdNextAcr","emailIdNextFup":"forgotUserPwEmailNextAcr","memIdRadioFup":"forgotUserPwMemIdRadioAcr","stdIdRadioFup":"forgotUserPwStudentIdRadioAcr","emailIdRadioFup":"forgotUserPwEmailRadioAcr"},"disableSsn":true},"abc":{"links":{"lblRemLogin":"Remember now? Log in."}},"healthblue":{"links":{"lblRemLogin":"Remember now? Log in."}},"bcbsks":{"links":{"lblRemLogin":"Remember now? Log in."}},"bcbskc":{"links":{"lblRemLogin":"Remember now? Log in."}},"hbnc":{"links":{"lblRemLogin":"Remember now? Log in."}},"hbmo":{"links":{"lblRemLogin":"Remember now? Log in."}},"bluerx":{"links":{"lblRemLogin":"Remember now? Log in."}},"bluema":{"links":{"lblRemLogin":"Remember now? Log in."}}},"cnsForgotUsernamePasswordFirstStepSnapDir":{"default":{"errors":{"recoveryTknInvalid":"Invalid","err100":"The information you entered doesn’t match our records. Please re-enter. If the problem continues, call our Help Desk at 1-866-755-2680, Monday to Friday, 8 am – 8 pm ET.","errHardStop":"Hmmm… Looks like we can't complete your registration at this time. Please try again later or contact Member Services at the number on your member ID card for help.","ssnFmt":"Format should be xxx-xx-xxxx.","reqFld":"Required field","errDateFmt":"Invalid date","errFutuDate":"Future Date","noSpecialCharacterforIdNo":"Don't use |;@$%()^-+,<>'\"&*#'","noSpecialCharacterforName":"Don't use |;@$%()^+,~<>'\"&*?[]#\\\\","noSpecialCharacter":"Don't use |;$%()+,~<>'\"&*?[]#\\\\","cannotContainSpace":"Don't use spaces.","mustBeNine":"Use at least 9 characters","Email":"Please check the email address.","errSEARCHUSERPROFILE001":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errREQ_FLD_MISSING":"Hmmm…Looks like some info we need from you is missing. Please check and try again.","errVC_NOMATCH_EMPI":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_SUBSCRIBER_NOT_ELIGIBLE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_CT_HMO":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_FEP":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_PRIVACY_RULE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errDATA_PROVIDER_SERVICE_FAILURE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errINSUFFICIENT_INPUT_DATA":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errINVALID_FIELD_VALUE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errMEMBER_NOT_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errMULTIPLE_MEMBERS_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errNONANTHEMBRANDONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errNO_DATA_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATEMEMBERPROFILE001":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_CONTACT_FAILURE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_INVALID_CONTACTID":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_INVALID_LAST_SYNC_DATE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_FEDERAL_EMPLOYEE_PROGRAM":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_INMATE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_ITS_HOST":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_FEPONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_INMATEONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_INVALID_ADDRESS":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_NOMATCH":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_ITSHOSTONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_MEMBERID_LOCKOUT":"You’ve gone over the number of attempts you’re allowed. You can wait 60 minutes to restart or call us for help at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_CS90_PRVONLY":"Sorry, we can’t show your plan info here. For questions about claims and benefits, please call Member Services at the number on your member ID card.","errVC_CS90_CT_HMO":"Sorry, online registration is not enabled for your group. Please contact your group administrator for help.","errVC_NOCONTRACT":"You must be at least 18 years old to register.","errWSL_INTERNAL_ERROR":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errDOB_INVALID_MAX":"Are you sure the date of birth you entered is correct? If the date is correct (and you are over 115 years old), please call us toll free at 1-866-755-2680, Monday to Friday, 8:00 a.m. to 8:00 p.m. EST.","errCrossBrand":"Hold on a moment while we send you to the correct page for your plan.","errCaMedicaid":"Looks like you're a Medi-Cal (Medicaid) Member. We have a website just for Anthem Medi-cal members. You can login or register there. Please hold while we redirect you.","errWvMedicaid":"Looks like you're a West Virginia Medicaid Member. We have a website just for Unicare Medicaid members. You can login or register there. Please hold while we redirect you."},"labels":{"fName":"First name","lName":"Last name","idNo":"Member ID","dob":"Date of birth","ssn":"Social Security number","ajaxInd":"Searching our records…","ajaxCrossBrand":"We're redirecting you to the correct plan website.","ajaxCaMedicaid":"We're gathering all your information. This should only take a moment. You're redirecting to the Medi-Cal Medicaid site...","ajaxWvMedicaid":"We're gathering all your information.This should only take a moment. You're redirecting to the Unicare Medicaid site....","emailId":"Email","email":"Email","emailForgotUsernamePasswordHeading":"Select","studentID":"Student ID","employeeId":"Employee ID","formHeading":"Please enter your information so we can find your account.","selectIdTypeHeading":"Select Identification Type","infoModal":{"modalHeading":"What type of account do you have? Choose from the options below to register your online account.","id":"fup-user-info-modal","hcidHeading":"Member ID","hcidText":"Your member ID number is located on your health plan card.","idText":"Identification Number","studentIdHeading":"Student ID number","studentIdText":"For students at participating colleges, enter your student ID number exactly as it appears on your school ID card.","employeeIdHeading":"Employee ID","employeeIdText":"Enter the ID number you use at your job."}},"links":{"lblRemLogin":"

"},"analytics":{"memIdNextFup":"forgotUserPwMemIdNextAcr","stdIdNextFup":"forgotUserPwStudentIdNextAcr","emailIdNextFup":"forgotUserPwEmailNextAcr","memIdRadioFup":"forgotUserPwMemIdRadioAcr","stdIdRadioFup":"forgotUserPwStudentIdRadioAcr","emailIdRadioFup":"forgotUserPwEmailRadioAcr","employerIdDropdownRegister":"forgotUserPwEmployeeIdDropdown","employerAuthCdDropdownRegister":"forgotUserPwAuthCdDropdown"},"buttons":{"btnNxt":"Next","ariaLabelBtnNext":"Next","btnBack":"Back","ariaLabelBtnBack":"Back","btnRecoverPWD":"Forgot Password","btnRecoverUNAME":"Forgot Username","continue":"Continue"},"toggle":{"wvMedicaid":true,"disableStudentID":false,"resetCredentialV2":true},"disableSsn":"true","modals":{"pageExit":{"headerText":"Sure You Want to Leave?","bodyText":"If you leave this page, you’ll lose any changes made to the form.","buttons":{"no":"Stay","yes":"Leave"}}}},"abc":{"links":{"lblRemLogin":"

"}},"healthblue":{"links":{"lblRemLogin":"

"}},"hbmo":{"links":{"lblRemLogin":"

"}},"hbnc":{"links":{"lblRemLogin":"

"}},"bluerx":{"links":{"lblRemLogin":"

"}}},"cnsForgotUsernamePasswordSecondStepDir":{"default":{"errors":{"noSpecialCharSecAns":"Don't use | & ; $ % @ \" ' < > ( ) +","noSecQuesMatch":"Your answer cannot be the same as the security question.","secQuesMinLengthErr":"Use 4-20 characters.","reqFld":"Required field.","errUnknownGetSecQues":"For some reason we couldn't retrieve the security questions. Please try again or contact us for help.","errUnknownValSecQues":"Sorry, something isn’t working the way it should. Please try again.","err100":"For some reason we couldn't retrieve the security questions. Please try again or contact us for help.","serviceError":"Sorry, something isn’t working the way it should. Please try again.","formValErrs":"Hmmm…Looks like something was entered incorrectly. Please check your info and try again.","err1002":"Hmmm...We couldn’t find your security questions. Please try again or call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","secQuesErrors":{"err100":"For some reason we couldn't retrieve the security questions. Please try again or contact us for help."},"noSpecialCharacterforSecretAnswer":"Don't use | ; @ $ % ( ) + , < > &","mustBeFourToTwenty":"Use 4-20 characters.","errNONANTHEMBRANDONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errREQ_FLD_MISSING":"Hmmm…Looks like some info we need from you is missing. Please check and try again.","errSEARCHUSERPROFILE001":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_INVALID_LAST_SYNC_DATE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_CONTACT_FAILURE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_NOCONTRACT":"You must be at least 18 years old to register.","errVC_CS90_CT_HMO":"Sorry, online registration is not enabled for your group. Please contact your group administrator for help.","errVC_INMATEONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_CS90_PRVONLY":"Sorry, we can’t show your plan info here. For questions about claims and benefits, please call Member Services at the number on your member ID card.","errVC_MEMBERID_LOCKOUT":"You’ve gone over the number of attempts you’re allowed. You can wait 60 minutes to restart or call us for help at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errWSL_INTERNAL_ERROR":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_NOMATCH":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_ITSHOSTONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_INVALID_ADDRESS":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_FEPONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_ITS_HOST":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_INMATE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_FEDERAL_EMPLOYEE_PROGRAM":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_INVALID_CONTACTID":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errMULTIPLE_MEMBERS_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATEMEMBERPROFILE001":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errNO_DATA_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errMEMBER_NOT_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errINVALID_FIELD_VALUE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_NOMATCH_EMPI":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errINSUFFICIENT_INPUT_DATA":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errDATA_PROVIDER_SERVICE_FAILURE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_PRIVACY_RULE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_FEP":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_CT_HMO":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_SUBSCRIBER_NOT_ELIGIBLE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET."},"title":"Let's make sure it's you. Answer your security questions.","labels":{"secAnswer":"Enter Answer","footer":"Remember now? Log in.","ajaxInd":"Checking your answers...","ajaxIndSecQues":"Getting security questions...","intro":"Don't forget, your answer has to match your original entry."},"buttons":{"btnNxt":"Next","btnBck":"Back"},"modals":{"pageExit":{"headerText":"Sure You Want to Leave?","bodyText":"If you leave this page, you’ll lose any changes made to the form.","buttons":{"no":"Stay","yes":"Leave"}}}},"abc":{"labels":{"footer":"Remember now? Log in."}},"healthblue":{"labels":{"footer":"Remember now? Log in."}},"bcbsks":{"labels":{"footer":"Remember now? Log in."}},"bcbskc":{"labels":{"footer":"Remember now? Log in."}},"hbnc":{"labels":{"footer":"Remember now? Log in."}},"hbmo":{"labels":{"footer":"Remember now? Log in."}},"bluerx":{"labels":{"footer":"Remember now? Log in."}},"bluema":{"labels":{"footer":"Remember now? Log in."}}},"cnsForgotUsernamePasswordThirdStepDir":{"default":{"errors":{"reqFld":"Required field.","mustBeSixToNineteen":"Use 6-19 characters.","containLetterOrNumber":"Use 1 letter and 1 number.","mustBeEightToTwenty":"Use 8-20 characters.","cannotContainSpace":"Don't use spaces.","cannotContainSpaceforuserName":"Don't use spaces.","noSpecialCharacterforPassword":"$ ! @ * ? | also allowed.","noSpecialCharacter":"Don't use < > ™ â € � &","cannotHaveConsecutiveChar":"Don't use the same character three times in a row.","passwordMismatch":"Passwords don't match.","err100RstPass":"Hmmm…That didn’t work for some reason. Please try again or call us for help at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","err100":"For some reason we couldn't send the email. Please try again or contact us for help.","errVC_NOCONTRACT":"You must be at least 18 years old to register.","errREQ_FLD_MISSING":"Hmmm…Looks like some info we need from you is missing. Please check and try again.","errVC_CS90_CT_HMO":"Sorry, online registration is not enabled for your group. Please contact your group administrator for help.","errVC_CS90_PRVONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_MEMBERID_LOCKOUT":"You’ve gone over the number of attempts you’re allowed. You can wait 60 minutes to restart or call us for help at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errWSL_INTERNAL_ERROR":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_NOMATCH":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_ITSHOSTONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_INVALID_ADDRESS":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_INMATEONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_FEPONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_ITS_HOST":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_INMATE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVA_FEDERAL_EMPLOYEE_PROGRAM":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_INVALID_LAST_SYNC_DATE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_INVALID_CONTACTID":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATE_RN_CONTACT_FAILURE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errUPDATEMEMBERPROFILE001":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errNO_DATA_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errNONANTHEMBRANDONLY":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errMULTIPLE_MEMBERS_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errMEMBER_NOT_FOUND":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errINVALID_FIELD_VALUE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errINSUFFICIENT_INPUT_DATA":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errDATA_PROVIDER_SERVICE_FAILURE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_PRIVACY_RULE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_FEP":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errSEARCHUSERPROFILE001":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errCS90_CT_HMO":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_SUBSCRIBER_NOT_ELIGIBLE":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errVC_NOMATCH_EMPI":"Hmmm…We can’t find you in our system. Please recheck your info. For help, call us at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","errWRONGCURRPASSWORD":"Hmmm...Something’s not right. Please check your password and try again.","errPWDALREADYUSED":"Looks like the new password is the same as the current password. Please create a new password.","errUSERACCOUNTLOCKED":"You’ve gone over the number of attempts you’re allowed. You can wait 60 minutes to restart or call us for help at 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET.","userNameCheck":"Don't use part of the username."},"labels":{"ajaxIndEmail":"Trying to send...","ajaxIndRst":"One moment please...","conEmailTitle":"How can we help?","conEmailIntro":"Just need your username? We'll send it to [[email]]. Forgot your password? We’ll send you two emails. One with your username and one with a temporary password that’s good for 24 hours. Use the temporary password to log into your account and create a new password.","sentTitleUP":"Done! 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Log in."},"links":{"lnkLogin":"/healthybluela/login/","lnkCan":"/healthybluela/forgot-username-password/"}},"bcbsks":{"labels":{"footerRst":"Remember now? Log in.","footerEmail":"Remember now? Log in."},"links":{"lnkLogin":"/ks/login/","lnkCan":"/ks/forgot-username-password/"}},"bcbskc":{"labels":{"footerRst":"Remember now? Log in.","footerEmail":"Remember now? Log in."},"links":{"lnkLogin":"/kc/login/","lnkCan":"/kc/forgot-username-password/"}},"hbnc":{"labels":{"footerRst":"Remember now? Log in.","footerEmail":"Remember now? Log in."},"links":{"lnkLogin":"/nc/login/","lnkCan":"/nc/forgot-username-password/"}},"hbmo":{"labels":{"footerRst":"Remember now? Log in.","footerEmail":"Remember now? Log in."},"links":{"lnkLogin":"/healthybluemo/login/","lnkCan":"/healthybluemo/forgot-username-password/"}},"bluerx":{"labels":{"footerRst":"Remember now? Log in.","footerEmail":"Remember now? Log in."},"links":{"lnkLogin":"/ny/login/","lnkCan":"/ny/forgot-username-password/"}},"bluema":{"labels":{"footerRst":"Remember now? Log in.","footerEmail":"Remember now? Log in."},"links":{"lnkLogin":"/login/","lnkCan":"/forgot-username-password/"}}},"cnsTermsOfUseDir":{"default":{"errors":{"err100":"We’re having a problem saving the data now. Please try again later."},"buttons":{"accept":"I Accept","decline":"I decline, log me out"},"header":"Updated Privacy Statement and Terms of Use","title":"Before we proceed...","labels":{"intro":"

"},"links":{"lnkLogin":"login"}},"abc":{"labels":{"intro":"

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Please try again or contact us.","errThrotChk":"We're having technical problems in validating one-time passcode settings. Please try again or contact customer support.","invalidOtpInt":"Hmmm... Your security code was not entered correctly. Please try again. After [[count]] more attempts you'll need a new security code. Or select Didn't get a security code? to have a new one sent to you now.","invalidOtpFin":"Hmmm... Your security code was not entered correctly. Please select Didn't get a security code? and have a new one sent to you now.","errUnknownGetSecQues":"For some reason we couldn't retrieve the security questions. Please try again or contact us for help.","errVerifySecQues":"Sorry, something isn’t working the way it should. Please try again.","err3301":"Uh-oh! You’ve gone over the number of security code attempts you’re allowed. You need to wait until you have requested fewer than 5 security codes within the past 30 minutes. Then you can request a new one.","err5030":"Hmmm... Your security code has expired. Please select Didn't get a security code? to have a new one sent to you.","auth001":"Sorry, we're unable to complete your login using these answers. Please try again or select Back to request a security code to access your account. Note that your account will be locked after more than three incorrect attempts. If you continue to have issues logging in, please call the Member Services number on your ID card.","errOtpVerifyDef2":"

Your security code was entered incorrectly.

Please try again. After two more attempts, you will need a new security code or select Didn't get a security code? link below.

","errOtpVerifyDef1":"

Your security code was entered incorrectly.

Please try again. After one more attempt, you will need a new security code or select Didn't get a security code? link below.

","err3008":"

You've reached the maximum number of incorrect security code attempts.

Please select Didn't get a security code? link below.

","errVerifyOtp":"

We're unable to process the code you entered.

Sorry, something isn’t working. To continue, please select Didn't get a security code? link below to request new security code.

","err5029":"

","err400":"

","errSendOtp":"

We're unable to send a security code to you.

Sorry, something isn’t working. To access your account, please request a new security code.

","errSendOtpNoSeqQ":"

We're unable to send a security code to you.

Sorry, something isn’t working. To access your account, please request a new security code.

"},"invalidPhoneErr":"Invalid phone number."},"labels":{"ajaxSendOtp":"Sending one-time security code...","ajaxVerifyOtp":"Verifying one-time security code...","ajaxChkThrot":"Just a moment...","ajaxRemDev":"Saving your device...","ajaxSecQues":"Checking your answers...","ajaxGetSecQues":"Getting security questions...","footer":""},"step1":{"title":"To be extra safe, you need a one-time security code to protect your account. Choose how to receive your security code:","titleOTPSent":"Didn’t get a security code? Choose how you want a new code sent:","labels":{"lblIntro":"","lblEmail":"

","lblVoice":"

","lblText":"

","txtMsg":"You'll receive a one-time SMS message, so make sure your phone is able to receive texts. Standard data fees and text messaging rates may apply.","emailMsg":"You'll receive an email with your code from do-not-reply@anthem.com with the subject \"Your one-time security code.\" If you don't receive this email after several minutes, check your spam folder.","voiceMsg":"","lnkSecQues":"Use your Security Questions instead"},"buttons":{"lnkNewNbr":"Add a new number to use","lnkOTPScreen":"Already have a security code?","btnSnd":"Send","btnBck":"Back","lnkUnrecgNbr":"Don’t recognize these numbers?"},"alertUnrecgNbr":"We need a phone number that can be used to verify your identify with a text message or phone call. For help, call 1-866-755-2680, Monday to Friday, 8 a.m. to 8 p.m. ET."},"step2":{"labels":{"lblSecDet":"Once you complete this added layer of security, your new phone number will be verified** in your profile.","title":"Please confirm your phone number to send security code"}},"step3":{"title":"Enter the new number to use for your security code.","titleDef":"To be extra safe, you need a one-time security code to set up your account. Choose how to receive your code:","labels":{"txtMsg":"You'll receive a one-time SMS message, so make sure your phone is able to receive texts. Standard data fees and text messaging rates may apply.","lblSecDet":"Once you complete this added layer of security, your new phone number will be saved to your profile.","lblText":"

Text

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Voice

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Remember my device. This way next time I log in from this device I won't have to enter a security code.

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Don't remember my device. It's a public device or I don't use it regularly, so I'll need a security code next time I log in from this device.

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Remember my device. This way next time I log in from this device I won't have to enter a security code.

","lblNoRem":"

Don't remember my device. It's a public device or I don't use it regularly, so I'll need a security code next time I log in from this device.

"},"buttons":{"btnCan":"Back","btnNxt":"Next"}}}},"cnsVivrDisclaimer":{"title":"Important Plan Details","message":"Verifications of benefits or coverage is not a guarantee of eligibility or payment. Actual payment is based on the terms and conditions of the plan. All claims are subjects to review upon submissions.","submit":"Got It"},"cnsLcuDir":{"default":{"labels":{"pageHeader":"Verify Your Information","pageSubHdr":"Take a minute to update your account details. If you forget your password, you'll need this information to recover your account.","pageSubHdrOneSecAns":"We’re making improvements to your online experience. This include security enhancements and protocols to protect your privacy and personal health information. Take a moment to update your account details. 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"}}}},"cnsVivrDisclaimer":{"title":"Important Plan Details","message":"Verifications of benefits or coverage is not a guarantee of eligibility or payment. Actual payment is based on the terms and conditions of the plan. All claims are subjects to review upon submissions.","submit":"Got It"},"cnsLcuDir":{"default":{"labels":{"pageHeader":"Verify Your Information","pageSubHdr":"Take a minute to update your account details. If you forget your password, you'll need this information to recover your account.","pageSubHdrOneSecAns":"We’re making improvements to your online experience. This include security enhancements and protocols to protect your privacy and personal health information. Take a moment to update your account details. 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Once you add an account recovery phone number, it will also be set up for all the plans within your account and can only be used by you and your plan's dependents.","selectNbr":"Select a Number","selectArnNbr":"Use existing recovery number","acctRecNbrLbl":"Account Recovery Number","acctRecNbrWtrmrk":"Add a new phone number","secQsLbl1":"Security Question 1","secQsLbl2":"Security Question 2","secQsLbl3":"Security Question 3","secAnswr":"Answer","modalTitle":"Keep your account safe","modalMfaTitle":"Update your contact information","modalLine1":"To help protect your privacy and personal health information, please take a moment to review and update your contact information.","modalLine2":"You can dismiss this request [[deferMsg]] before you must complete your update in order to meet our account security requirements.","modalLine2Exhaust":"You’ve exceeded the number of times you can dismiss this request. Please complete your update in order to meet our account security requirements.","ajaxLogin":"We're gathering all your information. This should only take a moment."},"securityQuestions":{"ques1":{"value":"What school did you attend for the third grade?","desc":"What school did you attend for the third grade?"},"ques2":{"value":"What is your favorite food?","desc":"What is your favorite food?"},"ques3":{"value":"What was your favorite childhood toy?","desc":"What was your favorite childhood toy?"},"ques4":{"value":"What is the name of your favorite TV or movie character?","desc":"What is the name of your favorite TV or movie character?"},"ques5":{"value":"What is the first name of your favorite childhood friend?","desc":"What is the first name of your favorite childhood friend?"},"ques6":{"value":"What is the name of the place your wedding reception was held?","desc":"What is the name of the place your wedding reception was held?"},"ques7":{"value":"What was the name of your first pet?","desc":"What was the name of your first pet?"},"ques8":{"value":"Name a food you hate?","desc":"Name a food you hate?"},"ques9":{"value":"What is the name of the hospital in which you were born?","desc":"What is the name of the hospital in which you were born?"},"ques10":{"value":"What is your favorite city to visit?","desc":"What is your favorite city to visit?"},"ques11":{"value":"What do you collect as a hobby?","desc":"What do you collect as a hobby?"},"ques12":{"value":"What was your high school mascot?","desc":"What was your high school mascot?"},"ques13":{"value":"What was your favorite place to visit as a child?","desc":"What was your favorite place to visit as a child?"},"ques14":{"value":"What was your first car make and model?","desc":"What was your first car make and model?"},"ques15":{"value":"What is the last name of your favorite teacher?","desc":"What is the last name of your favorite teacher?"},"ques16":{"value":"Who is your favorite author first and last name?","desc":"Who is your favorite author first and last name?"},"ques17":{"value":"What was the first musical concert you attended?","desc":"What was the first musical concert you attended?"}},"buttons":{"update":"Update","defer":"Not now, I will update later.","modalUpdate":"Continue to update","modalDefer":"I will update later"},"alerts":{"excep1":"Please take a moment to review and update your contact information. Updating this information now will help ensure a smooth login process in the future.","excep2":"Please take a moment to review and update your contact information. Updating this information now will help ensure a smooth login process in the future.","excep3":"Please take a moment to review and update your contact information. Updating this information now will help ensure a smooth login process in the future.","secAnsExcp":"Security Answers exception"},"errors":{"reqFild":"Required field.","noSpecialCharacterforSecretAnswer":"$ ! @ * ? | also allowed in your answer.","mustBeFourToTwenty":"Use 4-20 characters.","noSpaceforSecretAnswer":"Don’t use a space as the first or last character.","phoneFmtErr":"Please enter in ###-###-#### format.","invalidPhoneErr":"Invalid phone number.","Email":"Please check the email address."},"apiErrors":{"updateError":"One or more items failed to update. Please try again or defer to your next login.","errInvalidARN":"

"}}}}